If you received a Lowes Gift Card as a present and you don't know how much you can allow yourself to buy, you can always check the balance. You can choose a physical card for a personalized gift, or you can send an electronic version.

Important! You can add money to your Lowe's Gift Card as well as the e-Gift. You can do this online or ask an employee at the Customer desk at the store.

How to Check Gift Card Balance | Online

You can use site checker to see your Gift Card balance:

  1. Go to lowes.com/check.
  2. In the form, fill in the following fields:
    • Number. The 19-digits indication on the back of your card.
    • PIN code. You have to erase the protective layer on the card near «PIN».
    • Attention! If you want to know the amount of money on your online card, then open email from Lowes. It is necessary to press Get My E-Gift Card Now, then you can fill in data.

  3. Press "CHECK BALANCE".
  4. Attention! You do not need to log in to your account to check your balance. This is very convenient because you can use any device for checking and not worry about your information being saved on someone else's device.

If you Face Problem when Checking Balance

Sometimes you get a warning that it is impossible process your request to get a balance, the problem occurs in such cases:

  • The card number and/or pin code are incorrect.
    Check if you have filled in the card data correctly. This is a very common mistake.

    Important! If you check your e-Gift balance, it is better to copy the card number and pin code from the e-mail (received when purchasing the card) than typing them manually.

  • Your card is no longer activated.
    If your had 0 money for more than 3 months, you card will be automatically deactivated.

    Important! You can't use this card anymore, you have to buy new one.

  • Technical works on the site.
    In this case wait some time and go back to the online checker or use other verification methods.

3 More Ways to Check Gift Card Balance

If checker doesn't work for you then try other ways:

  • By phone.
    Call 1-(800)-560-7172. Choose necessary points step by step in the voice menu or wait to be connected to an operator. Tell the operator your card number.

    Attention! The number of frauds with the cards has increased lately. If the number on the phone screen is not detected, and the person you are calling is trying to get your information, end the call and reach Lowe's employee on the phone above.

  • At the store.
    Every Lowes store has a customer service desk where customers can find out information about shipping, warranties, returns, gift cards, etc. If you're in a Lowes store:
    1. Ask the employee at the service desk.
    2. Give the card to scan the barcode. Or tell the card number in case of e-Gift.
  • At the checkout counter in the store.
    Ask the cashier to scan the card.

    Attention! If you paid in the store with a gift card, you will see how much money left at the bottom of the receipt opposite «Remaining balance».

Update as of: November 20th, 2024.